1. Introduction
These terms and conditions (“Terms & Conditions”) (together with any documents referred to in them) govern your use of www.openingworlds.uk (the “Website”), including the purchasing of curriculum booklets and downloading of educational resources.
Please read these Terms & Conditions carefully before placing any orders via the Website. By using the Website to purchase products, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from placing an order.
2. Information about us
This Website is operated in partnership between Opening Worlds Ltd and Haringey Education Partnership Ltd (“we”, “us”, or “our”):
• Opening Worlds Ltd is registered in England and Wales (Company No. 13260326) with its registered office at 71–75 Shelton Street, Covent Garden, London WC2H 9JQ.
• Haringey Education Partnership Ltd is registered in England and Wales (Company No. 11122483) with its registered office at Hornsey School for Girls, Inderwick Road, London N8 9JF.
3. Terms of sale
Please read through the following Terms and Conditions of sale and purchase carefully. They comprise the terms on which you are permitted to purchase items from Opening Worlds on the Website.
If you submit an order for any item advertised for sale on this Website, this shall be taken to constitute acceptance by you of these Terms:
a. Placing an Order
To purchase any item on this Website (the “Product”), you must complete and submit an online order form. During checkout, you may be required to provide relevant payment and delivery information, including but not limited to credit/debit card details, billing information, or bank transfer reference.
We use Stripe as our secure payment gateway to process both card and bank transfer payments. By submitting your payment information, you authorise us to share relevant details with Stripe solely for the purpose of processing your order, in accordance with our Privacy Policy.
Your order will not be confirmed or processed until full payment has been received and verified. If we accept your order, we will issue an invoice in email form, which will serve as confirmation of the order (the “Confirmation”). At this point, a binding contract is formed between you and us (the “Contract”).
By placing an order, you confirm that:
• Your school holds an active annual subscription with Opening Worlds.
• You are authorised to use the provided payment method.
• All information submitted is accurate, complete, and current.
Ordering booklets means you must be available to receive the delivery. Please ensure you allow enough time for your order to arrive
Payment options:
We accept the following methods of payment, all processed securely through Stripe, our third-party payment gateway:
• Credit and Debit Cards: We accept all major credit and debit cards. Payments are processed immediately via Stripe’s secure checkout system.
• Bank Transfer: You may also pay by direct bank transfer via Stripe. Payment instructions, including bank account details, will be provided on a payment request which is emailed to you. Orders will be completed and processed once the transfer is received and verified which is usually within a few hours but can take up to 3 days after making the transfer.
By placing an order, you agree to Stripe’s Terms of Service and Privacy Policy, in addition to our own Privacy Policy.
b. Returns and refunds
We aim for complete satisfaction with all purchases. You may request a return provided the following conditions are met:
• The return request is made within 14 days of delivery.
• The booklets are unused, in original condition, and free from marks or damage.
• Items must be returned in their original or equivalent protective packaging.
To initiate a return, please email: booklets@openingworlds.uk. A £40 handling charge will apply to cover collection and administration.
Refunds (minus the handling charge) will be processed within 10 business days of approved return.
c. Damaged or defective items
If your order arrives damaged or defective, please contact us immediately at booklets@openingworlds.uk, ideally with photographs of the issue. We will arrange a prompt replacement or refund.
d. Pricing
Prices listed on the Website are:
• Exclusive of delivery and packaging, which are clearly stated at checkout and confirmed in your order.
• Inclusive of VAT, where applicable.
We reserve the right to amend prices without notice. In the event of a pricing error, we are not obliged to supply items at the incorrect price and will notify you accordingly.
e. Risk and ownership
• Risk in the Products passes to you upon delivery or, if delivery is unsuccessful due to your unavailability, at the time of attempted delivery.
• Ownership of the Products passes to you once delivery is completed or, in the case of failed delivery, when we first attempted to deliver them.
f. Withdrawal and use of products
We reserve the right to withdraw any Product from sale without prior notice or liability..
